What is needed to implement the Platform?
We have a range of deployment options, offering both on-premise and cloud deployments. We will collaborate with hospitals to determine the best option for their specific needs. Our dedicated team manages the installation process, requiring minimal involvement from technical colleagues, typically completed in less than a day.
Do you provide customer support or training for super users?
We offer comprehensive 1st and 2nd line support, along with hands-on training for your super users to effectively manage all administrative tasks. Rest assured, we're here for the long haul – our team remains readily available to address any queries and ensure hospitals fully equipped to maximise their platform experience
Who would typically be super users?
Super users are usually existing colleagues engaged AI projects with the capability to expand their skills and responsibilities. These individuals may include clinicians, clinical scientists, and innovation colleagues actively involved in research or operational improvement initiatives.